by Garrett
22. February 2011 20:00
My wife's online business, rooted at madebytammy.com, even through these tough economic times, (albeit slowly) has continued to grow. I truly believe that the customer service she provides is one of the primary reasons she continues to be successful.
There are hundreds, if not thousands of artisan jewelry crafters selling their wares online, so how does a potential customer choose a seller? I believe there are several factors that come into play, with the primary three being price, quality and service.
There are times when all that matters is price. As long as the item arrives by the time it is needed, quality might be low on the list of requirements. Then there are times where quality is of the utmost importance. It is oftentimes worth paying a little extra for something special that is perfectly crafted, and that will last a lifetime. For all the times in between, I believe customers will return to a place where they are treated just a little better than everywhere else. And I believe this is what you get when you purchase something from madebytammy.com. Her prices are extremely reasonable; she puts her heart into every piece she creates; her quality is top-notch, and roughly half of her shipments leave the house the day payment clears, with the other half leaving the following business day.
Some people like numbers, so here is numerical proof of her willingness and ability to make her customers happy: As of the writing of this post, she has 6,632 positive feedback responses from her shops at etsy.com. That's 6,632 satisfied customers out of 6,632 sales, or 100%. (jewelry / supplies)
So the next time you're looking for something special for yourself, or a gift for that special someone in your life, give MadeByTammy a try - I personally guarantee you'll be glad you did.
28cf262b-cf5c-4347-bbf8-fe135deb19b6|4|5.0
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